Pigeon India P Limited (hereinafter referred to as “Pigeon India, We, Company, our”) respects an Individual privacy and is commited to protect the same. This Privacy Policy pertains solely to the information collection and usage practices of our website located at [https://www.pigeon-in.com] and Pigeon India's community services available through Pigeon India's mobile app (collectively referred to as "Site" or "Website"). We understand that many visitors and users of this Website are concerned about the information they provide to us and how we treat that information. This Privacy Policy, which may be updated periodically, has been developed to address those concerns.
By accessing or using our Website or by providing your information, you hereby acknowledge that you have read, understood, and agreed to be bound by all the terms of this Privacy Policy and our Website Terms of Use. If you do not agree to these terms, please exit this page and do not access or use the Website.
1. Changes to Privacy Policy
We review our Privacy Policy from time to time, and we may make periodic changes to the policy. The revisions in Privacy Policy will be effective immediately upon being posted on the Website. Therefore, you may wish to periodically review this page to ensure you have the latest version. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.
2. Types of Information Collected and Uses of Collected Information
We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.
- This category encompasses information that specifically identifies an individual user. When you participate in certain activities on the website, like creating an account, ordering a product or service, submitting content, or engaging in discussion forums or any other act on the website, we may request personal details such as your name, photograph, mailing address, email address, telephone number, date of birth, age, location, Language preference and the names of your child(ren). We may also collect payment details when you make purchases. We utilize this data to deliver products and services, enhance website functionality, refine marketing strategies, analyze website usage, and tailor user experiences.
- This type of information does not individually identify users but includes details such as the URLs of websites visited before and after ours, the type of browser used, and IP addresses. We employ this information for troubleshooting, managing website operations, analyzing trends, gathering demographic data, and adhering to legal requirements.
3. Release of Personally Identifiable Information
We do not sell, trade, rent, or share Personally Identifiable Information with other parties, except as provided below:
- Authorized Third Party Service Providers: We may share information with third-party service providers to perform functions on our behalf, such as email distribution and customer service.
- Legal Requirements: We may disclose personal information if required by law or in good faith belief that such disclosure is necessary to comply with legal processes or protect the rights, property, or safety of our users or the public.
4. Release of Non-Personally Identifiable Information
Non-Personally Identifiable Information may be disclosed or shared with partners, affiliates, and advertisers. This information, which does not include Personally Identifiable Information, may be used for promotional purposes or by third-party advertising companies.
5. Updating Information
Users can access and edit Personally Identifiable Information through their account login. We encourage users to promptly update their information if it changes.
6. Data Tracking
We use cookies and other tracking technologies to customize user experiences, track user interests, and collect Non-Personally Identifiable Information. Users can modify browser settings to decline cookies, but this may affect website functionality. We may also use pixel tags and web beacons to track website usage and performance.
7. Security of Information
We take precautions to protect the security of Personally Identifiable Information, utilizing appropriate data collection, storage, and processing practices. Access to Personally Identifiable Information is restricted to selected personnel and contractors. However, no data transmission over the Internet can be guaranteed to be completely secure.
8. Privacy Policies of Third Party Websites
Our Privacy Policy addresses only the use and disclosure of information collected on our Website. Users should review the privacy policies of third-party websites accessed through our site.
9. Advertising
Third-party advertising partners may deliver ads on our site and use cookies to compile non-personal identification information for targeted advertisements. This Privacy Policy does not cover the use of cookies by advertisers.
10. Google Adsense
Some ads may be served by Google, utilizing the DART cookie to serve ads based on user visits to our site and other websites. Users can opt-out of the DART cookie by visiting the Google ad and content network privacy policy.
11. Miscellaneous Privacy Issues
- Children: Our Website is not intended for minors under the age of 18. We do not knowingly collect information from individuals under 18 years old.
- Public Areas: Information posted in public areas of our Website may be accessible to other users and companies
12. Opt-Out of Personal Information Usage
Users can opt-out of receiving marketing information or request the removal of Personally Identifiable Information by the unsubscribe form.
13. Opt-Out of Non-Personally Identifiable Information Advertising
Users can opt-out of third-party advertising by visiting http://www.networkadvertising.org/managing/opt_out.asp
14. Suspicious Communication
Users should be cautious of suspicious phone calls, emails, or messages claiming to be from our website. We do not request sensitive information through unsolicited communication and advise users to report any suspicious activity. Always use the customer care numbers provided on our Website and avoid unknown links or websites.
Similarly, Pigeon India will never initiate contact via email or phone to request disclosure or verification of your One-Time Passwords (OTPs), credit card numbers, bank account details, CVV, or any other personal information. If you receive any such communication from someone claiming to represent Pigeon India, exercise caution and refrain from divulging sensitive information or details that could compromise your identity. In the event that you have previously responded to a suspicious call, email, or message and shared personal or sensitive information, we strongly advise you to report such incidents to the nearest law enforcement agency. If financial information has been disclosed, consider contacting your bank or credit card provider for further assistance.
15. PRIVACY CONCERNS
If you have any concerns regarding the handling of your Personal Information, or if you wish to raise complaints or queries related to your Personal Information or our Policy, please reach out to:
Address: Pigeon India Private Limited Plot No. 6E Sector 40-41, Ecotech-1, Greater Noida, Uttar Pradesh 201301
Email: https://www.pigeon-in.com/
The Grievance Officer mentioned above is designated in accordance with applicable laws, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the rules established under those statutes.
